File a complaint

First name

Last name

Address

Apt

City

State Please select California Alabama Alaska Arizona Arkansas Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

Zip code

Phone number

Alternate phone number

How did you hear about BAR? Please select Friend News Social Media Internet Public Event Other (please describe)

Year

Make

Model

Business/Licensee name Who are you filing the complaint against?

BAR license number Enter if known

Were the repairs performed at an auto shop?

Address

City

State Note: If you have a complaint about auto repairs done outside of California, find the consumer protection office for that state on the USAGov website.

Zip code

Phone number

What date did the repair work start? Note: Repairs performed more than three years ago may limit our ability to help you.

Select the type of repair. Please select Maintenance (oil change, tune-up, etc.) Repair (engine, brakes, transmission, etc.) Diagnosis or testing Collision or body work (includes paint, wrap, windows) Smog Check or safety inspection/repair Warranty work (new or used car) Motorcycle service Other (please describe)

Select the complaint type that best describes your issue. Please select Estimate or billing issue (includes overcharging or authorization issues) Poor or incomplete work Warranty not honored Fraud or false advertising Auto shop not licensed Damage to vehicle or property Safety concerns Misconduct Towing or storage issue Other (please describe)

What is the current status of the repairs?

Is the vehicle still at the auto shop?

Did you try to resolve the issues with the auto shop?