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Bureau of Automotive Repair
California Bureau of
Automotive Repair
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Consumer

The Bureau of Automotive Repair offers various programs and resources for consumers. Through the Consumer Assistance Program, consumers can receive financial assistance with repairs or retire their vehicle. The Auto Body Inspection Program offers no-cost inspections of collision-related repairs and the Referee Program provides Smog Check resources to consumers. Representatives can help mediate complaints against automotive repair dealers.

Apply for Consumer Assistance Program Locate an Auto Shop Request an Auto Body Inspection File a Complaint

Consumer Information Center:(800) 952-5210
Consumer Assistance Program:(866) 272-9642
Auto Body Inspection Program:(866) 799-3811
Smog Check Referee Program:(800) 622-7733

    Programs

    • Auto Body Inspection Program
    • Consumer Assistance Program
      Programa de Asistencia al Consumidor
    • Referee Program
    • Roadside Inspection Program
    • STAR Program

    Complaints

    • Complaint Process and Form
    • Complaint Survey
    • California Lemon Law

    Smog Check

    • Diesel Vehicles and Aftermarket Parts
    • Engine Change Guidelines
    • Find a Smog Check Station
    • Find Vehicle Smog Check History
    • On-Board Diagnostic (OBD) Systems
    • Smog Check Program Area Lookup
    • Smog Check Program Brochure
    • Smog Check Program General Information
    • Smog Check Program History
    • Smog Check Station Types
    • Vehicle Inspection Report Glossary
    • Your DMV Smog Check Renewal Notice

    Maintenance & Repair

    • Auto Shop Locator
    • Auto Warranties and Routine Maintenance
    • Consumer's Guide to Automotive Repair in California
    • Diesel Vehicles and Aftermarket Parts
    • License Search
    • Flood-Damaged Vehicles
    • Mobile Automotive Repairs
    • Oil Change Intervals
    • Safety Recalls
    • Top 5 Reasons to Read Your Owner's Manual
    • Used Oil Recycling Program
    • Vehicle Manufacturer Warranties
    • Volkswagen Diesel Vehicle Frequently Asked Questions

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