Consumer
The Bureau of Automotive Repair offers various programs and resources for consumers. Through the Consumer Assistance Program, consumers can receive financial assistance with repairs or retire their vehicle. The Auto Body Inspection Program offers no-cost inspections of collision-related repairs and the Referee Program provides Smog Check resources to consumers. Representatives can help mediate complaints against automotive repair dealers.
Consumer Information Center:(800) 952-5210
Consumer Assistance Program:(866) 272-9642
Auto Body Inspection Program:(866) 799-3811
Smog Check Referee Program:(800) 622-7733