BAR by the Numbers
Licensing Summary as of June 30, 2020
| License1 Type | Number of Registrants/Licenses |
|---|---|
| Automotive Repair Dealer2 | 35,186 |
| Smog Check Station | 6,712 |
| Brake Station | 928 |
| Lamp Station | 917 |
| Smog Check Inspector/Repair Technician | 20,942 |
| Brake Adjuster | 1,283 |
| Lamp Adjuster | 1,101 |
| STAR Station3 | 3,832 |
1 California Business and Professions Code section 23 defines "license" as a license, certificate, registration, or other means to engage in a business or profession regulated by the code.
2 An automotive repair dealer holds a registration to conduct business in California.
3 A licensed Smog Check station holds a STAR certification if it meets certain performance criteria established in BAR regulations.
Complaint Trends (January - June 2020)
| Trend | Total Received | % |
|---|---|---|
| Engine Repair and Performance Repair, diagnosis, cooling systems, fuel systems, etc. |
2,040 | 34% |
| General Repair and Maintenance Brakes, suspension, steering, air conditioning/heat, etc. |
1,012 | 17% |
| Auto Body Auto body repair, auto glass, etc. |
954 | 16% |
| Other Motorcycle repair, improper lien sales, etc. |
515 | 8% |
| Transmission Automatic transmission, manual transmission/clutch, etc. |
484 | 8% |
| Smog Smog repair, test procedures, etc. |
373 | 6% |
| Used Car Transactions | 303 | 5% |
| Vehicle Warranty | 195 | 3% |
| Unlicensed Activity | 172 | 3% |