Key Contacts For The Public

Consumer Contact Info

  • General Assistance
    •  (800) 952-5210, Open 8 a.m. to 5 p.m. weekdays, except holidays
       Answers general consumer questions and complaints and helps identify locations of licensed Smog Check stations.



  • Consumer Assistance Program
    •  (866) 272-9642, Open 8 a.m. to 5 p.m. weekdays, except holidays
       The Consumer Assistance Program (CAP) helps California consumers to comply with smog emission standards for their vehicle.
       CAP allows qualified motorists to receive up to $500 in emissions-related repairs from the state.
       Eligible consumers must take their vehicles to authorized Smog Check repair stations to perform repair services.
       CAP also administers the Vehicle Retirement Program.
  • Smog Check Parts
    •  (800) 622-7733, Open 8:00 a.m. to 5:00 p.m. Monday through Friday, except holidays
       Locate hard-to-find emissions parts needed to bring vehicles into compliance with state law.
       If the parts are not available, issues a "Limited Parts Exemption" which is mailed to the motorist.

 

Miscellaneous Contact Numbers

 DCA/BAR Field Offices

 Answer general consumer questions and complaints and help identify locations of licensed Smog Check stations.
  •  Bakersfield: 3331 N. Sillect Avenue, (661) 335-7400
  •  Culver City: 6035 Bristol Parkway, (310) 410-0024
  •  Fresno: 4152 W. Swift Ave., Suite 104, (559) 445-5015
  •  Oceanside: 1310 Union Plaza Court, Suite 100, (760) 439-0942
  •  Placentia: 701 Kimberly Ave., Suite 120, (714) 961-7940
  •  Richmond: 3260 Blume Dr., Suite 340, (510) 243-9410
  •  Riverside: 3737 Main Street, Suite 850, (951) 782-4250
  •  Sacramento: 10220 Systems Parkway, (916) 255-4200
  •  San Jose: 1361 South Winchester Blvd., Suite 206, (408) 277-1860
  •  South El Monte: 1180 Durfee Ave., Suite 120, (626) 575-6934
  •  South San Francisco: 395 Oyster Point, Suite 102, (650) 827-2074
  •  Valencia: 27202 Turnberry Lane, Suite 250, (661) 702-6600

 BAR Licensing

 Mailing Address: (Application with Fees)
 P.O. BOX 989001
 West Sacramento, CA 95798-9001

 Physical Address:
 10240 Systems Parkway
 Sacramento, CA 95827
 (916) 255-3145

 Bureau of Automotive Repair Licensing Unit announces new telephone hours.  The BAR Licensing unit telephone hours are 8:00 a.m. to 5:00 p.m. Monday through Friday.

 The current processing time for initial business applications is 4 to 6 weeks. The current processing time for technician applications is 2 to 4 weeks. Please call to check the status of your application during regular phone hours if you have not received your license or registration within 6 weeks.

 BAR Web Site Contact

 To send an email for suggestions, or if you are experiencing technical difficulties related to BAR's Web site, email BAR's Web Master at BARMaster@dca.ca.gov.

 BAR Program Contact

 To send an email for general questions concerning BAR and its program contents, email BAR's Editor at BAREditor@dca.ca.gov.

 DCA/BAR Publications

 If you have any questions regarding publications telephone: (800) 952-5210. Many publications are accessible on line in our Reference Library Section

 Also, you may obtain printed copies using our down-loadable * Order Form

 California Environmental Protection Agency/Air Resources Board

 Holds primary responsibility for California air quality from all sources, mobile and stationary. Establishes clean air standards, conducts research into air pollution, enforces emissions and smog limitations.

  •  Sacramento: 1001 "I" Street P.O. Box 2815 , Sacramento, California 95812
  •  El Monte: 9480 Telstar Avenue, Suite 4 , El Monte, California 91731

 California Air Resources Board vehicle hotline to answer questions about engine changes, aftermarket parts and gray-market vehicles: (800) 242-4450

www.arb.ca.gov

 Department of Motor Vehicles

 For questions about smog check exemptions, registration deadlines, etc. please call (800) 777-0133 

 Ventura County: (800) 559-SMOG (7664)

 Areas not listed: 1-800-END-SMOG (State Air Resources Board (ARB) hotline.)

 800 numbers to report polluters are not controlled by BAR or Smog Check; they are run by the individual air pollution control districts in their respective areas. Please do not call the State ARB number if you live in an area where there is a locally run hot-line.

 Your support for clean air is greatly appreciated!

 Help Fight Smog!

 Use these telephone numbers to report smog-belching vehicles in your area.

 Ventura County: (800) 559-SMOG (7664)

 Areas not listed: 1-800-END-SMOG (State Air Resources Board (ARB) hotline.)

 800 numbers to report polluters are not controlled by BAR or Smog Check; they are run by the individual air pollution control districts in their respective areas. Please do not call the State ARB number if you live in an area where there is a locally run hot-line.

 Your support for clean air is greatly appreciated!

 

 

 
 
Icon links to the American Disability Disclaimer, provides a contact person for anyone that has trouble accessing information.
The American Disability Disclaimer,
provides contact person for anyone
that has trouble accessing information.
Get Adobe Reader
This web site contains PDF documents that
require the most current version of Adobe Reader
to view. To download click on the Adobe Reader icon.

Conditions of Use | Privacy Policy
Copyright © 2007 State of California