Right Column

• Dept. of Consumer Affairs

Resolving Problems

This section provides basic information about resolving problems such as consumer complaints and compliance issues.

Compliance Issues

This section contains information about issues related to compliance with the law and BAR regulations.

Consumer Complaints

This section discusses what happens when a consumer files a complaint against you or your shop.

WARNING! Knowing what laws and regulations apply to your business is YOUR responsibility. This includes local and federal laws and regulations, as well as California laws and regulations.