Resolving Disputes and Reporting Complaints
Step 2: How do I file a complaint?
If you have a complaint, it is often easier and quicker to resolve the matter directly with the repair shop. If you cannot solve the problem, you may want to file a formal complaint with BAR.
There are three ways to file a complaint:
1. Use the On-line Complaint Form,
2. Complete and print the Complaint Form
3. Call to have a Complaint Form mailed to you from the Consumer Information Center at (800) 952-5210
Tip! Save all your receipts; they may be helpful when BAR reviews your complaint.