Finding a Repair Shop
Step 1: How do I pick a repair shop?
Here are some guidelines to use when you begin to locate an auto repair shop. By using them, and the other steps that follow, you could save yourself from future problems with an unsatisfactory auto repair experience.
- Select a shop before you need one. If possible, select a shop before you actually need one. It's easier to find a good one when you're not desperate.
- Ask friends and family for recommendations. If they're happy with a shop's services, chances are you will be, too. Ask someone with a car that is the similar make, model and year as your car.
- Visit the shop first. Before you decide on a repair shop, go visit them and ask questions. See Step 2 for questions to ask. See Step 3 for things to look for when you go.
- Have the shop do a minor repair. If you're happy with the service during a minor repair or routine service, you will be more comfortable bringing in your car for more extensive service.